Privacy Policy

Last Updated: July 2026

At Frenzy Leather, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, create an account, place an order, or communicate with our customer support team.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Frenzy Leather is an international leather apparel manufacturer and retailer.

Our manufacturing and fulfillment operations are based in Sialkot, Pakistan, while our UK registered office supports international customer service and business operations.

If you have any questions regarding this Privacy Policy, you may contact us using the information provided at the end of this page.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

Full name
Email address
Telephone number
Billing address
Shipping address
Company name (where applicable)

Order Information

Purchased products
Order history
Payment status
Shipping preferences
Customer communications

Technical Information

IP address
Browser type
Device information
Operating system
Referral source
Pages visited
Date and time of your visit

Payment Information

Payments are securely processed by trusted third-party payment providers.

We do not store your complete credit card or debit card information on our servers.

How We Use Your Information

Your information may be used to:

Process and fulfill orders
Verify transactions
Deliver products
Respond to customer inquiries
Provide technical support
Send order confirmations and shipping updates
Improve website performance
Prevent fraud and unauthorized activity
Comply with legal obligations
Improve our products and services
Respond to warranty or return requests

Cookies & Similar Technologies

Our website uses cookies and similar technologies to:

Keep you logged in
Remember shopping cart contents
Save website preferences
Improve website performance
Measure visitor traffic
Analyze website usage
Support security features

You may disable cookies through your browser settings; however, some website features may no longer function properly.

Third-Party Services

To operate our business efficiently, we work with trusted third-party providers.

These may include:

Payment gateways
Shipping carriers
Website hosting providers
Analytics services
Marketing platforms
Customer communication services
Fraud prevention services

These providers receive only the information necessary to perform their services and are required to protect your information appropriately.

Google Analytics & Advertising

We may use services such as Google Analytics and other advertising technologies to better understand website traffic and improve user experience.

These services may collect anonymous usage information through cookies or similar technologies.

You can manage advertising preferences through your browser settings or Google’s privacy controls.

Data Security

Protecting your information is important to us.

We use appropriate administrative, technical, and organizational security measures designed to protect your personal information from:

Unauthorized access
Loss
Misuse
Disclosure
Alteration
Destruction

While we strive to protect your information, no online transmission or storage method can be guaranteed to be completely secure.

International Data Processing

Because Frenzy Leather serves customers worldwide, your information may be processed or accessed in different countries where our business operations or service providers are located.

Regardless of where your information is processed, we take reasonable measures to protect your personal data in accordance with applicable privacy laws.

Your Privacy Rights

Depending on your country or region, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Restrict certain processing activities
Object to certain processing
Withdraw consent where applicable
Request a copy of your personal data

To exercise these rights, please contact our customer support team.

Marketing Communications

With your permission, we may send promotional emails regarding:

New products
Special offers
Exclusive promotions
Company updates

You may unsubscribe at any time by using the unsubscribe link included in marketing emails or by contacting us directly.

Transactional emails related to your orders will continue to be sent when necessary.

Data Retention

We retain personal information only for as long as necessary to:

Complete orders
Provide customer support
Meet legal obligations
Resolve disputes
Prevent fraud
Maintain business records

When information is no longer required, it is securely deleted or anonymized where appropriate.

Children’s Privacy

Our website is intended for individuals who are at least 13 years of age.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent where required, we will take reasonable steps to remove that information.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, legal requirements, or website functionality.

Any updates will be published on this page together with the revised “Last Updated” date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Email: contact@frenzyleather.com
Email: info@frenzyleather.com

International Customer Support (UK)
+44 7426457742

Production & Tracking (Pakistan)
+92 3257515729

You may also contact us through our Contact Us page.