Return & Refund Policy

Last Updated: June 2026

Customer satisfaction is important to us. Please review our return and refund policy before placing an order.

Return Eligibility

Customers may request a return within 14 days of receiving their order if:

• The item is unused and unworn.
• The item remains in its original condition.
• Original tags and packaging are included.

Non-Returnable Items

The following items are generally not eligible for return:

• Custom-made products
• Personalized products
• Altered items
• Clearance or sale items

Unless there is a manufacturing defect or order error.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide photographs showing the issue.

Return Process

1. Contact our customer support team.
2. Provide your order number and reason for return.
3. Wait for return authorization instructions.
4. Ship the item to the provided return address.

Unauthorized returns may not be accepted.

Refund Approval

Returned products will be inspected upon arrival. Approved refunds will be issued to the original payment method.

Shipping Costs

Original shipping fees are generally non-refundable unless the return results from our error.

Customers are responsible for return shipping costs unless the product is defective or incorrect.

Exchange Policy

Exchanges may be available for eligible products, subject to stock availability.

Custom Orders

Because custom products are manufactured according to customer specifications, they are generally non-refundable unless defective or incorrectly produced.

Refund Processing Time

Approved refunds are typically processed within 5–10 business days after inspection.

Contact Us

For return or refund assistance, please contact our customer support team.